Wholesale Shipping Information \u2014 Bulk-Haus<\/strong><\/p>\n\n\n\n At Bulk-Haus<\/strong>, we provide shipping solutions for our wholesale customers across Europe.<\/p>\n\n\n\n All orders are prepared and dispatched from our facilities in the Repubblica Ceca<\/strong>, allowing us to serve our European business partners through international logistics networks.<\/p>\n\n\n\n Our goal is to ensure reliable order processing, secure packaging and efficient delivery for every wholesale shipment.<\/p>\n\n\n\n All Bulk-Haus orders are dispatched from the Czech Republic.<\/p>\n\n\n\n Dispatch Country:<\/strong> Repubblica Ceca We work with logistics providers to arrange deliveries according to shipment size, destination and product requirements.<\/p>\n\n\n\n Bulk-Haus serves professional customers, retailers and distributors in European markets where the relevant products can legally be supplied.<\/p>\n\n\n\n Shipping availability depends on the destination country, product category and applicable regulations.<\/p>\n\n\n\n Certain hemp-derived products and cannabinoid formulations may be subject to specific national restrictions.<\/p>\n\n\n\n Bulk-Haus reserves the right to refuse or cancel shipments that cannot legally be fulfilled.<\/p>\n\n\n\n Once an order has been received and payment has been confirmed, our team begins processing the shipment.<\/p>\n\n\n\n Order preparation may include:<\/p>\n\n\n\n Processing times may vary depending on order volume, product availability and any special requirements.<\/p>\n\n\n\n Customers will be informed if an order is subject to a significant delay.<\/p>\n\n\n\n Delivery times depend on the destination, selected transport service and shipment size.<\/p>\n\n\n\n Orders are shipped from the Czech Republic to the relevant delivery address.<\/p>\n\n\n\n Estimated delivery times, where provided, are indicative and not guaranteed unless expressly agreed in writing.<\/p>\n\n\n\n Delays may occur due to transport disruptions, public holidays, customs procedures where applicable or other circumstances beyond our reasonable control.<\/p>\n\n\n\n Shipping costs are calculated according to factors such as:<\/p>\n\n\n\n Applicable shipping charges will be communicated during checkout or through a personalised wholesale quotation before the order is confirmed.<\/p>\n\n\n\n Additional charges may apply for destinations outside the European Union, including customs duties, import taxes and clearance fees.<\/p>\n\n\n\n Where tracking is available, customers will receive shipment information after dispatch.<\/p>\n\n\n\n Tracking details may be provided by email or through the relevant shipping provider.<\/p>\n\n\n\n Customers can use this information to follow the progress of their delivery.<\/p>\n\n\n\n For tracking assistance, please contact b2b@bulk-haus.com<\/strong><\/a>.<\/p>\n\n\n\n We take care to prepare wholesale orders using packaging appropriate for the products being shipped.<\/p>\n\n\n\n Depending on the order, shipments may be packed in protective boxes, cartons or palletised packaging.<\/p>\n\n\n\n Customers should inspect the external condition of their shipments upon delivery and retain the packaging if any damage is discovered.<\/p>\n\n\n\n If your shipment arrives damaged, incomplete or contains incorrect products, please contact us as soon as reasonably possible.<\/p>\n\n\n\n To help us investigate, provide:<\/p>\n\n\n\n We recommend reporting visible transport damage within 48 hours of delivery<\/strong> to facilitate investigation with the carrier.<\/p>\n\n\n\n This recommendation does not override any mandatory legal rights.<\/p>\n\n\n\n Claims will be reviewed in accordance with our Refund & Returns Policy<\/a>.<\/p>\n\n\n\n Certain products offered by Bulk-Haus, including hemp-derived products, CBD flowers, extracts and other cannabinoid-related merchandise, may be subject to different legal requirements depending on the destination country.<\/p>\n\n\n\n Customers are responsible for verifying that their intended importation, possession, distribution and resale activities comply with applicable local laws.<\/p>\n\n\n\n Bulk-Haus is also responsible for complying with the legal requirements applicable to its own supply and shipping activities.<\/p>\n\n\n\n We may request additional business documentation or refuse shipments where legal compliance cannot be established.<\/p>\n\n\n\n Customers are responsible for providing accurate and complete delivery information when placing an order.<\/p>\n\n\n\n If incorrect or incomplete information causes a failed delivery, additional shipping charges may apply where legally permitted.<\/p>\n\n\n\n Please contact us as soon as possible if you need to correct your shipping address before dispatch.<\/p>\n\n\n\n For larger wholesale orders, Bulk-Haus may arrange palletised freight or other suitable transport solutions.<\/p>\n\n\n\n Delivery arrangements for these shipments may be confirmed individually according to order volume, destination and handling requirements.<\/p>\n\n\n\n Please contact our team for further information about large-volume orders and customised shipping arrangements.<\/p>\n\n\n\n For shipping enquiries, delivery information or logistics assistance, please contact:<\/p>\n\n\n\n Bulk-Haus \u2014 Wholesale Support<\/strong><\/p>\n\n\n\n Company:<\/strong> Aura Works s.r.o.<\/p>\n\n\n\n Registered Office:<\/strong> Company ID (I\u010cO):<\/strong> 23934352<\/p>\n\n\n\n Email:<\/strong> b2b@bulk-haus.com<\/a><\/p>\n\n\n\n1. Shipping Origin<\/h2>\n\n\n\n
Operating Company:<\/strong> Aura Works s.r.o.
Service:<\/strong> Business-to-Business (B2B) Wholesale Distribution<\/p>\n\n\n\n2. Shipping Destinations<\/h2>\n\n\n\n
3. Order Processing<\/h2>\n\n\n\n
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4. Delivery Times<\/h2>\n\n\n\n
5. Shipping Costs<\/h2>\n\n\n\n
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6. Order Tracking<\/h2>\n\n\n\n
7. Packaging & Shipment Protection<\/h2>\n\n\n\n
8. Damaged or Missing Shipments<\/h2>\n\n\n\n
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9. International Shipping & Regulatory Compliance<\/h2>\n\n\n\n
10. Incorrect Delivery Information<\/h2>\n\n\n\n
11. Wholesale & Pallet Shipments<\/h2>\n\n\n\n
12. Contact & Shipping Assistance<\/h2>\n\n\n\n
\u0160umavsk\u00e1 1094\/3, Vinohrady
120 00 Prague 2
Repubblica Ceca<\/p>\n\n\n\n